Your Choices

Aussies Disability Services will help you plan and make decisions about your life. We are committed to providing you with tailored individual support based on your needs. Part of this process involves helping you to create goals based on what is important in your life.

Your Goals

Across the 6 life areas, Aussies Disability Services will work with you to develop a set of short term and long-term goals using the following process:

  • Goals are established with you, your NDIS plan, your family, accommodation service, day service and anyone else important to you

  • We will have a meeting each year to see if you are on track to achieve your goals and how we can support you to keep working towards them

  • You choose who comes to the meeting each year

We will also gather personal information from you that will be safely and securely stored in our electronic client management system, Supportability. This personal information helps us to know which supports you need and how you would like us to provide them to you. This personal support information and your goals will be reviewed with you and/or your representatives every year and, where necessary, we will work with you to develop new goals for the following year.

Your Rights

Aussies Disability Services will safely support you, our staff and other clients.

You have the right to:

  • Say it’s ok to receive a service that suits your support needs and choices

  • Refuse or leave a service at any time

  • Receive information relating to services delivered by Aussies Disability Services

  • Have your say in decisions about the services you receive from Aussies Disability Services

  • Be treated as an individual, with respect, to live safely and enjoy activities without neglect, anger or being abused

  • Have staff help you to stay well and healthy and support you to get proper medical care

  • Communicate freely about your worries and make a complaint if you are not happy with a service you receive

  • Be responsible for your own choices and decisions

  • Have your privacy respected

  • Be included in any talks or decisions about your life and activities

  • Have opportunities for appropriate social contacts and friendships

  • Access services and activities that are available to others in the community

  • Be supported by staff members to reach your capacity for physical, social, spiritual, emotional and intellectual growth

  • Have your religious and cultural beliefs acknowledged and respected

  • Have your private information kept private and confidential and not given to anyone outside Aussies Disability Services without your permission (unless required by law)

Your Support

Aussies Disability Services is a registered provider under NDIS. ADS brings a depth of experience to supporting families in the transition to the NDIS (National Disability Insurance Scheme).

One of the goals of the NDIS is to enable choice and control for people with a disability. You can use more than one service provider at any time. This means that if you are currently receiving services from another provider, you can also access services from Aussies Disability Services.

For confidential, practical advice from our knowledgeable NDIS team, call +61 434 965 950 or email admin@aussiesdisabilityservices.com.au. Your enquiry will be managed professionally and confidentially. The many video resources on the NDIS YouTube channel may be helpful as you make your transition.

Aussies Disability Services can help you to access the following services:

  • Centrelink

  • Transport Cards e.g. Myki

  • Companion Cards

  • Taxi Cards

  • Department of Health and Human Services

  • Respite Services

  • Advocacy Organisations

  • Case Management Services

  • Interpreters

  • Disability Client Services

  • Accommodation Options

  • Aids and Equipment

  • Cultural and Linguistic Services

Any Questions?

We know it’s a big decision!
If you want to know more, get in touch so we can answer your questions and put your mind at ease.